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Visit the MY ORDER page in your My Account and click on TRACK ORDER to get real time status of your order.

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Sit back and relax! Once your order is confirmed, we will share the order id and tracking details via E-mail/SMS. You can then TRACK ORDER by logging into your EazyloAccount’s MY ORDER section.

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Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date. Visit the MY ORDER page in your account and click on TRACK ORDER to get real time status of your order.

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Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS advising you on the estimated date of delivery. You can also TRACK ORDER online. Please note tracking information may not be available for all carriers.

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Shipping and Delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your location. For many products on Eazylo, the shipping and delivery is provided free of cost, time to time.

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Shipping refers to packing and dispatching of your order. While placing an order, you will find a shipping timeline on the products displayed on the website (e.g. dispatched within 5 days). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take 1-7 days depending on the address specified for the order.

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For a smooth delivery of your orders, we have tied up with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the shipping details via E-mail/SMS. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, we will inform you when such services are rolled out in future.

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Eazylo believes in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by clicking on Return/Replace option in your MY ORDER page within the Trust Pay period. We will look at it immediately and get back to you.

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You can find out if Eazylo.com delivers to your location by using the courier serviceability tool located on the right side of the product on all product pages. Eazylo keeps updating the list of serviceable Pin Codes. So, if delivery option is not available right now, please come back to see if this has changed.

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We are sorry you had to experience this but please check if your order contains items with different delivery time. Items with different delivery times are shipped to you separately. Do not worry, your order is on its way to you!

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We are sorry you had to experience this but please check if your order contains items with different delivery time. Items with different delivery times are shipped to you separately. Do not worry, your order is on its way to you! The expected date and time of delivery will be communicated to you before the dispatch of your order. Under rare circumstances, if we are unable to fulfil your order, we will refund you the full payment made towards that particular product, at the earliest.

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The courier companies usually make more than one attempt to deliver your order. In case you do not receive your order, please get in touch with us.

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Eazylo offers Same/Next-Day Delivery for a faster delivery of your order. If you order using this delivery option, then your order will be delivered to you by end of same/next business day. This delivery option is available only for select cities and items. To check if this option is available to you, check for Same/Next-Day Delivery option mentioned on the right side of the product image on the product page. Yes, it is! During checkout, please select the Same/Next-Day delivery option, depending on whether this product can be shipped by this option to your location. Next-Day delivery is charged at Rs.70 (vary time to time) per product in your order. Same-Day delivery is charged at Rs.100 (vary time to time) per product in your order.

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In case the order is not delivered on the promised date for Same-day/Next-Day delivery, Eazylo will remit the shipping charges borne by you as PC cash. As per Eazylo’s Compensation Policy, double the shipping charges will be credited to your Eazylo account. Please note that the ‘Compensation Policy’ does not hold in the following cases: • If the address or PIN Code provided is incorrect • Nobody is present at the address to collect the shipment • If cash is not ready at the time of delivery • If you ask for a delayed delivery • If you request for self-pickup at later point in time

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Yes, we deliver products internationally also. You can place your orders to India/ from India or from any part of the world.

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Eazylo believes in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by clicking on Return/Replace option in your MY ORDERS page within the Trust Pay period. We will look at it immediately and get back to you.

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Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date. Visit the MY ORDERS Page in your account and click on TRACK ORDER to get real time status of your order.

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If you wish to cancel your order, please follow these steps: Create a cancellation request online. Click on the Cancel link against your order in the MY ORDERS section in My Account. Choose cancellation option and fill in the required details. Once the cancellation request is created, we will ensure that the cancellation is processed as soon as possible. * Cancellation requests can be raised at any time before the shipping of the order. Once the order is cancelled, we will refund any prepaid amount as per our Return Policy.

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If you want to return/replace a product on Eazylo, please follow these steps: 1. Create a return/replacement request online. You can replace the product bought on Eazylo within 7-days of delivery. 2. Login to your Eazylo Account and go to MY ORDERS section. Select the item you wish to replace and click on the Return/ Replace link against the order. 3. Choose return/replacement option and fill in the required details. Once the return/replacement request is created, we will ensure that it is processed as soon as possible.

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If you chose to pay Cash on Delivery, the refund will be credited either in the form of PC Cash and/or an NEFT transfer to your bank account. For an NEFT transfer we would require the following details: Bank Name Account Holder Name Bank Account Number Branch Address IFSC Code

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We take anywhere between 7-15 days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. For all Cash on Delivery orders, refunds can either be made in the form of Eazylo Cash (PC Cash) that can be used for your future purchase on Eazylo.com or can be in the form of an NEFT transfer to your bank account.

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We take anywhere between 7-15 days to complete your refund request. The refund amount will be credited to the same account from where payment was made. Refunds can also be made in the form of Eazylo Cash (PC Cash) that can be used for your future purchase on Eazylo.com.

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Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps: 1. On delivery, check if the product is packed properly, is factory sealed and there is no physical damage to the carton. 2. If you are concerned, don’t open the product yourself. Call the Eazylo customer care for further assistance.

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Sit back and relax! Once your order is confirmed, we will share the order id and tracking details via E-mail/SMS. You can then Track Order by logging into your Eazylo Account’s MY ORDERS section. We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.

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Sit back and relax! Once your order is confirmed, we will share the order id and tracking details via E-mail/SMS. You can then Track Order by logging into your Eazylo Account’s MY ORDERS section. We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.

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Shipping and Delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your location. For many products on Eazylo, the shipping and delivery is provided free of cost.

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We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.

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2. If you wish to cancel your order, please follow these steps: Create a cancellation request online. Click on the cancel link against your order in the MY ORDERS section in My Account. Choose cancellation option and fill in the required details. Once the cancellation request is created, we will ensure that the cancellation is processed as soon as possible. * Cancellation requests can be raised at any time before the shipping of the order. Once the order is cancelled, we will refund any prepaid amount as per our Return Policy.

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If you want to replace a product on Eazylo, please follow these steps: 1. Create a replacement request online. You can replace the product bought on Eazylo within 5days of delivery. 2. Login to your Eazylo Account and go to MY ORDERS section. 3. Select the item you wish to replace and click on the Return/ Replace link against the order. 4. Choose replacement option and fill in the required details. 5. Once the replacement request is created, we will ensure that the replacement is processed as soon as possible.

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We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reasons: • If product is out of stock or is discontinued • Inaccuracies or errors in pricing information We will inform you about the cancellation of your order and share details if partial order is cancelled or whole. We will contact you if any additional information is required to accept your order.

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Absolutely! Eazylo offers “No question asked size change policy” for apparel and footwear. You can get the size exchanged within 5 days of the receipt of your order. Report your concern by filling the Contact Us form. We will get back to you and replace the product with the right size.

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Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps: 1. On delivery, check if the product is packed properly, is factory sealed and there is no physical damage to the carton. 2. If you are concerned, don’t open the product yourself. Call the Eazylo customer care for further assistance.

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Certainly! Eazylo has a “No Question Asked Policy”. Report your concern by filling the Contact Us form within 5 days of receipt of your order. Once the product passes the quality check, we would initiate the refund/replacement as per your choice. Once you have raised a replacement request, our team will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the estimated delivery date. Based on customer location, delivery span varies.

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All items which can be resold are always eligible for return. The following items are not eligible for return/replacement: Items that have been worn/washed/soiled Innerwear, lingerie cannot be returned on account of hygiene Products which were sold as combos/sets, are not eligible for return/replacement as individual items Seal open branded electronic items cannot be returned in case of not being happy with the product as they can’t be resold In case of branded electronic items, brands’ return, repair and replacement policy will apply.

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All items which can be resold are always eligible for return. The following items are not eligible for return/replacement: Items that have been worn/washed/soiled Innerwear, lingerie cannot be returned on account of hygiene Products which were sold as combos/sets, are not eligible for return/replacement as individual items Seal open branded electronic items cannot be returned in case of not being happy with the product as they can’t be resold In case of branded electronic items, brands’ return, repair and replacement policy will apply.

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Replacement can be initiated only if the product is in stock. Unfortunately if the product is out of stock then refund is initiated after your confirmation.

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COD refers to Cash on Delivery. It doesn’t matter if you don’t have a Credit/Debit card or online shopping is not your forte. Eazylo offers you the option of paying for the purchase at your doorstep. Just place your order and make cash payment to our COD partner upon the delivery of your item. Not all deals/products have COD option. Please check the deal page before buying. Eazylo does not offer COD at all locations. Please enter your pincode to check the availability of COD option at your location.

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We accept the following modes of payment: • Debit/Credit Cards/Net banking of all major banks • Cash On Delivery (COD) • Credit Card EMI • Cash Card/Wallet • E-Gift Voucher • Eazylo Cash Can I make some payment by cash and rest of the amount by EMI for a product? Unfortunately, a customer cannot opt for 2 modes of payment in a single order. Payment can be made either in the form of Cash on Delivery (COD) or EMI. If you opt for an EMI transaction, the entire price of the order is converted into an EMI (3 months, 6 months etc. depending upon your chosen option) and charged to your credit card in every billing cycle.

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We store only the card number, the cardholder name and the card expiry date. We do not store the CVV number or the 3D secure password. Even for a saved card, you need to enter your CVV number for every transaction, thereby keeping the control with you.

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Our aim is to provide our customers with the best shopping experience. Unfortunately, we do not have the option of EMI using debit card at this point in time. However, you can place your orders using Credit Card. My transaction failed but the money was deducted from my account. What should I do? We regret the inconvenience caused. Please fill in our contact us form available under the Any Other Query section with your transaction details and we will look into it immediately. If your money has not reached us, it will surely be refunded back to your account.

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You can save multiple card details in your account on Eazylo.com. During payment process, you will be given a choice to choose from the saved cards to make a payment. You can also choose to enter details of a new card to proceed with the payment.

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We encourage our customers to share their shopping experience with larger audience by writing Reviews. On every product page you will find a review section where you can write a review, upload videos and images of the product. Reviews can fetch you badges and likes of other customers who found it useful I want to sell my products on Eazylo.com. Who do I get in touch with? We welcome you to join our Eazylo family as a seller. You need to fill a form and within few hours you can start selling your products on Eazylo.com. Click here to fill the form.

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For any assistance or help please get in touch with our Customer Care Support mentioned on the website.

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When you write a review, it helps other customers to make a decision of purchase. Please keep a note of below points while writing a review: Product centricity: Concentrate only on product feedback and DO NOT include service or seller feedback. Reviews with such content will NOT BE made live • Simple language: Keep the language simple, light and in your own words • Be crisp: If the details run long, break the review into readable short paragraphs and bullets • No profanity: Profanity, copyrighted comments or any copied content must be avoided • Share your experience: Explain what you liked and disliked about the product. The most helpful reviews are the ones that help readers know exactly what to expect Best usage: Mention best uses of the product and why one buy should it